Helios Product Policy

Welcome to Hyperlab!

We're excited to offer you Hyperlab Helios, a revolutionary training system designed to help you unleash your potential. This product policy outlines our terms and conditions, ensuring a smooth and enjoyable experience for all users, while emphasizing safety and patent protection.

Age Restrictions:

Hyperlab Helios is intended for users aged 5 and above. Parental supervision is highly recommended for users under 13.

Safety:

Always consult with a healthcare professional before starting any new exercise program, especially if you have any pre-existing medical conditions.
Follow all safety instructions provided with the product and during training sessions.

Use Hyperlab Helios in a safe and controlled environment, free from obstructions and tripping hazards. Stop using the product immediately if you experience any pain or discomfort.

Laser Safety:

Hyperlab Helios uses Class 2 lasers, considered safe under normal use conditions. However, never look directly into the laser beam, as it can cause temporary eye damage.
Supervise children closely to ensure they do not stare directly at the lasers. Do not point the laser at others or reflective surfaces.

Patent Information:

Hyperlab Helios is protected by patents and intellectual property rights in various jurisdictions. Any unauthorized use, modification, or distribution of  the product or its technology is strictly prohibited.

Payment and Refunds:

We accept various payment methods through our secure online platform.  You have the right to cancel your order within 14 days of purchase for a full refund, provided the product is returned in its original condition. Shipping costs for returned items are the responsibility of the customer, unless the return is due to a product defect.

Warranty:

Hyperlab Helios comes with a standard one-year warranty against manufacturing defects. The warranty does not cover damage caused by misuse, normal wear and tear, or improper storage.

To claim warranty service, please contact our customer support team.

Content and User Conduct:

Hyperlab Helios provides access to various training programs and features. We reserve the right to modify or remove content at any time.

Users are prohibited from uploading or sharing any content that is illegal, offensive, or harmful. We may terminate user accounts that violate our terms and conditions.

Data Privacy:

We respect your privacy and protect your personal information. We use data collected through Hyperlab Helios to improve our products and services and personalize your experience.  You can access and manage your data through your account settings.

Disclaimer:

Hyperlab Helios is intended for training purposes only and does not guarantee specific results. We are not responsible for any injuries or damages resulting from the use of this product, provided it is used in accordance with safety instructions and within its intended purpose.

Contact:

 If you have any questions about this Product Policy, you can contact us:

    -By visiting this page on our website:

    https://store.hyperlab.life/policies/contact-information

    -By sending an email to: contact@hyperlab.life

Thank you for choosing Hyperlab! We are committed to providing you with a safe, effective, and enjoyable training experience by prioritizing safety, transparency, and responsible innovation. By following these product policies, we can ensure a positive experience for everyone.